# Frequently Asked Questions (FAQ)

**URL:** <https://community.livekit.io/t/frequently-asked-questions-faq/46>\
**Category:** Getting Started\
**Created:** [December 30, 2025, 11:52am UTC](https://community.livekit.io/t/frequently-asked-questions-faq/46 "2025-12-30T11:52:44Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)\
**Post date:** [February 20, 2026, 1:24pm UTC](https://community.livekit.io/t/frequently-asked-questions-faq/46/8 "2026-02-20T13:24:33Z")

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# Can I email support?

If you are on our ship plan or higher, you have access to email support. You can find our support email by logging into the cloud portal, [cloud.livekit.io](https://cloud.livekit.io/), then clicking on the “Support” button in the lower left. Your support options will be displayed, including the support email.

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_[View the full topic](https://community.livekit.io/t/frequently-asked-questions-faq/46)._