# I have one more question regarding our platform architecture and pricing. We are planning to use one LiveKit account/project for our entire platform. Under this single account/project, we may have multiple hospitals, and each hospital would have its own **URL:** \ **Category:** Getting Started\ **Created:** [September 21, 2026, 10:29am UTC](https://community.livekit.io/t/i-have-one-more-question-regarding-our-platform-architecture-and-pricing-we-are-planning-to-use-one-livekit-account-project-for-our-entire-platform-under-this-single-account-project-we-may-have-multiple-hospitals-and-each-hospital-would-have-its-own/2099 "2026-09-21T10:29:37Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Lily\_Singhal](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/lily_singhal/32/2574_2.png) [@Lily\_Singhal](https://community.livekit.io/u/Lily_Singhal)\ **Post date:** [September 21, 2026, 10:29am UTC](https://community.livekit.io/t/i-have-one-more-question-regarding-our-platform-architecture-and-pricing-we-are-planning-to-use-one-livekit-account-project-for-our-entire-platform-under-this-single-account-project-we-may-have-multiple-hospitals-and-each-hospital-would-have-its-own/2099/1 "2026-09-21T10:29:37Z")
Hi LiveKit Team, I have one more question regarding our platform architecture and pricing. We are planning to use **one LiveKit account/project** for our entire platform. Under this single account/project, we may have multiple hospitals, and each hospital would have its own AI voice agent. For example: ```auto One LiveKit Account / Project │ ├── Hospital A │ └── Agent A │ ├── Phone Number 1 │ ├── Phone Number 2 │ └── Phone Number 3 │ ├── Hospital B │ └── Agent B │ ├── Phone Number 4 │ └── Phone Number 5 │ └── Hospital C └── Agent C ├── Phone Number 6 ``` So, each agent will have **at least one phone number** , but some agents/hospitals may need multiple phone numbers. We would like to understand the **pricing and limits** for this setup. Specifically: 1. Can we have multiple AI agents under **one LiveKit account/project**? 2. Can each agent have one or multiple phone numbers? 3. Is there any **additional LiveKit cost for creating/deploying multiple agents** under the same account/project? 4. Is there any **additional cost per phone number/DID** , and how is telephony pricing calculated? 5. If we have, for example, **10 agents and 20–30 phone numbers under one LiveKit project** , would there be any additional platform, agent, dispatch-rule, trunk, or telephony charges apart from the normal usage-based costs? 6. Are there any limits on the number of agents, phone numbers, trunks, or dispatch rules that can be created under a single project? Our goal is to build a multi-tenant healthcare platform where **one LiveKit account/project manages multiple hospital-specific agents and their phone numbers** , rather than creating a separate LiveKit account/project for every hospital. Could you please clarify the pricing model and recommended setup for this architecture? Best regards, Lily Quto AI ---
**Author:** ![CWilson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/cwilson/32/135_2.png) [@CWilson](https://community.livekit.io/u/CWilson)\ **Post date:** [September 21, 2026, 5:10pm UTC](https://community.livekit.io/t/i-have-one-more-question-regarding-our-platform-architecture-and-pricing-we-are-planning-to-use-one-livekit-account-project-for-our-entire-platform-under-this-single-account-project-we-may-have-multiple-hospitals-and-each-hospital-would-have-its-own/2099/2 "2026-09-21T17:10:56Z")
I think this answers all those questions > **[LiveKit Pricing](https://livekit.com/pricing)** > > Plans designed to scale with your projects Let me know if something is not clear there. ---
**Author:** ![Muhammad\_Usman\_Bashir](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/muhammad_usman_bashir/32/1149_2.png) [@Muhammad\_Usman\_Bashir](https://community.livekit.io/u/Muhammad_Usman_Bashir)\ **Post date:** [September 23, 2026, 1:37pm UTC](https://community.livekit.io/t/i-have-one-more-question-regarding-our-platform-architecture-and-pricing-we-are-planning-to-use-one-livekit-account-project-for-our-entire-platform-under-this-single-account-project-we-may-have-multiple-hospitals-and-each-hospital-would-have-its-own/2099/3 "2026-09-23T13:37:20Z")
@Lily_Singhal, One project with many agents is the intended model, and billing is usage-based, so the multi-tenant structure itself carries no extra fee. 1. Multiple agents per project: yes. You are metered on concurrent agent sessions across the project, not the number of agents, at `$0.0100/min` ([pricing](https://livekit.io/pricing)). 2. Numbers per agent: one or many, mapped through each agent’s trunk and dispatch rule, as in your other thread. 3. Deploying more agents: no per-agent or platform fee. You pay session minutes and concurrency only. 4. Per number: LiveKit Phone Numbers carry a monthly rental (Build includes 1 US local number and 50 inbound minutes) plus `$0.0100/min` telephony ([quotas & limits](https://docs.livekit.io/deploy/admin/quotas-and-limits/)). A third-party trunk (Twilio, Telnyx) bills the DID on their side, and LiveKit bills only SIP minutes at $0.02/min. For 20-30 numbers, BYO trunk usually keeps DID rental with your carrier. 5. Dispatch rules and trunks are configuration objects, not separately billed. 6. Limits: the metered quotas are concurrency, number rentals, egress time, and observability, not a cap on how many agents, trunks, or dispatch rules you create. Increases are requestable on that same quotas page. Only the Ship, Scale, and Custom allotments, and a limit raise for a `20-30-number` healthcare rollout, need LiveKit sales. ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/system/32/26_2.png) [@system](https://community.livekit.io/u/system)\ **Post date:** [October 8, 2026, 1:37pm UTC](https://community.livekit.io/t/i-have-one-more-question-regarding-our-platform-architecture-and-pricing-we-are-planning-to-use-one-livekit-account-project-for-our-entire-platform-under-this-single-account-project-we-may-have-multiple-hospitals-and-each-hospital-would-have-its-own/2099/4 "2026-10-08T13:37:50Z")
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