# Orphaned agent session remains “In progress” after deployment deletion (eu-central)

**URL:** <https://community.livekit.io/t/orphaned-agent-session-remains-in-progress-after-deployment-deletion-eu-central/1225>\
**Category:** Cloud Dashboard\
**Tags:** agent-deployment, livekit-cloud\
**Created:** [May 25, 2026, 8:22am UTC](https://community.livekit.io/t/orphaned-agent-session-remains-in-progress-after-deployment-deletion-eu-central/1225 "2026-05-25T08:22:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ptrck97](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/ptrck97/32/425_2.png) [@ptrck97](https://community.livekit.io/u/ptrck97)\
**Post date:** [May 25, 2026, 8:22am UTC](https://community.livekit.io/t/orphaned-agent-session-remains-in-progress-after-deployment-deletion-eu-central/1225/1 "2026-05-25T08:22:45Z")

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I’m running into an issue with a session in LiveKit Cloud that seems to be stuck in an “In progress” state.

The related room no longer exists (`lk room delete` returns `not_found`), and `lk room list` also shows no active rooms. I already deleted the original agent deployment. At the moment no deployment is existing

However, this session still appears as active:

- Session ID: `RM_ciQrPEEhjQev`

- Room: `Tells_Room_c7cb1f2695474d33893110388b9f34fe`

- Project: `digitaltell`

- Region: `eu-central`

- Started: `25.05.2026 ~09:17 UTC`

A few strange things:

- The duration is still increasing

- It still shows 1 participant

- There’s no terminate/end button in the dashboard

- The room itself no longer exists

It looks like the agent job may have become orphaned in the control plane.

Could you please manually terminate this session?  
I’d also appreciate any advice on how to avoid this situation in the future.

Thanks a lot!

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**Author:** ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)\
**Post date:** [May 26, 2026, 10:12am UTC](https://community.livekit.io/t/orphaned-agent-session-remains-in-progress-after-deployment-deletion-eu-central/1225/2 "2026-05-26T10:12:48Z")

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Apologies, I notice you also reported a service outage for this and a member of our support team responded. I’ll close this topic in favour of the support ticket.

For anyone else finding this thread, this specific session was not typical, but an FAQ does exist related to this:

> [@Frequently Asked Questions (FAQ)](https://community.livekit.io/t/frequently-asked-questions-faq/46/18):
>
> Why does my session still show as ACTIVE on my dashboard, even though the session is over? The data displayed on the dashboard is not real-time and there will be a delay between your session closing, and the session showing as closed on the dashboard. For an accurate picture of which sessions are currently active, you can use the [LiveKit CLI](https://docs.livekit.io/intro/basics/cli/), lk room list , which will return a list of active sessions. If your room shows in this list, the session is still active but can be closed by [deleting th…](https://docs.livekit.io/intro/basics/rooms-participants-tracks/rooms/#delete-a-room)