Hi We started with the free plan, allocated phone number.
Then upgraded to ‘Ship’ plan, but we can’t purchase new numbers due to the quota limit error.
Need help urgently.
Project id: p_14f1ggxreml
Thank you.
@Anatolij_Fadejev, That error;
[failed_precondition\] Phone number quota limit exceeded
is the per-project US local number rental quota, one of the metered Cloud resources (Quotas & limits). On paid plans that resource is meant to meter and bill past the included allowance, not hard-fail. The hard cap where new requests fail is the documented behavior of the free Build plan, where the allowance is a fixed limit. Hitting that hard failure right after moving to Ship usually points to the plan change not being applied to the project’s quota yet, so it is still enforcing the free number limit.
Self-serve limit increases are only exposed on the Scale plan in project settings, so on Ship you cannot raise this one yourself (Requesting limit increases).