Summary On my LiveKit Cloud project, real project webhooks are never delivered to my configured webhook URL. This is not limited to room lifecycle events, it appears that all real project events are affected. For example, room_started, participant_joined, and room_finished are never received. Howev…

Please find a postmortem and root cause analysis for this outage below. This also includes details of the internal changes we have made to improve our monitoring for this in the future: [image] Intermittent webhook delivery failures LiveKit's Status Page - Intermittent webhook delivery…

Hi, you didn’t specify a session so I just chose the most recent session under that project, RM_pvbvQ2JnDguv. I see server logs that we attempted to send the webhook, but the attempt failed with a no such host error. I’ll post the redacted error below: POST https://<subdomain>.trycloudflare.com/w…

I could see my webhook server is receiving event logs again now. I haven’t changed anything on my side, so it seems someone on your side may have fixed the issue.

We’re hitting this exact issue as well. Real room events (room_started, participant_joined, track_published, egress_started/egress_ended, room_finished) are never delivered, but “Send a test event” from the dashboard reaches the same webhook URL within seconds and passes signature verification fine…

@Edward_Partenie_D_Albon I see server logs indicating that the webhook WAS successfully sent, contrary to the report earlier in this thread where there was an error during send. Typically this is because some logic is happening in the webhook that prevents reception: [image] Best practic…

I have seen this as well over the last few days. The “test webhook” seems to fire and I can see it clearly on my server logs, but getting them from production usage seems to be inconsistent or absent. Some kind of webhook history that shows the hook was sent and it’s response code from my system w…

I am experienceing a simlar issue. In my case as far as I know I was only receiving room_finished webhook event for real events this morning and the test events were being received as expected. Now I am getting real events normally.

@Edward_Partenie_D_Albon @David_Hanson @dansoonie It is very strange to get so many reports of failing webhooks in the past 24 hours (I also see another one raised in the Slack community) I have looked at the sessions I have IDs for, and our logs show that webhooks were successfully sent. I have …

for me I’m facing the same issue , from the cloud test I’m receiving the events , but on real room events it’s not coming to my end

@adham.ismail can you share a session ID where you saw this this happen please? I.e. a session which did not send you events as you expected?

Real room/SIP webhooks never delivered, but dashboard "test event" reaches the same URL fine

Cloud Dashboard

darryncampbell (Darryn) July 20, 2026, 9:36am 4

I am not going to argue if it is now working for you, but I am not aware that there have been any changes on our side in the past hour or so

LiveKit Cloud — Multiple webhook URLs configured, but only first URL receives events

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Real room/SIP webhooks never delivered, but dashboard "test event" reaches the same URL fine

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