# Request: Enable WhatsApp Connector for LiveKit Cloud project

**URL:** <https://community.livekit.io/t/request-enable-whatsapp-connector-for-livekit-cloud-project/1089>\
**Category:** Telephony\
**Tags:** python, other\
**Created:** [May 12, 2026, 8:33am UTC](https://community.livekit.io/t/request-enable-whatsapp-connector-for-livekit-cloud-project/1089 "2026-05-12T08:33:08Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)\
**Post date:** [May 14, 2026, 8:24am UTC](https://community.livekit.io/t/request-enable-whatsapp-connector-for-livekit-cloud-project/1089/4 "2026-05-14T08:24:33Z")

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> [@Muhammad\_Usman\_Bashir](#):
>
> the faster path is filing a Cloud support ticket directly from the dashboard

Just for anyone else finding this thread, this is true for `ship` and `scale` plans, but `build` plans will not see this option on their cloud dashboard. See more info here:

> [@Frequently Asked Questions (FAQ)](https://community.livekit.io/t/frequently-asked-questions-faq/46/8):
>
> Can I email support? If you are on our ship plan or higher, you have access to email support. You can find our support email by logging into the cloud portal, [cloud.livekit.io](https://cloud.livekit.io/), then clicking on the “Support” button in the lower left. Your support options will be displayed, including the support email.

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_[View the full topic](https://community.livekit.io/t/request-enable-whatsapp-connector-for-livekit-cloud-project/1089)._