# Room Composite API returning \`context deadline exceed\` and 404 for a room the agent is actively connected to

**URL:** <https://community.livekit.io/t/room-composite-api-returning-context-deadline-exceed-and-404-for-a-room-the-agent-is-actively-connected-to/1271>\
**Category:** Egress / Ingress\
**Tags:** egress\
**Created:** [May 28, 2026, 1:05pm UTC](https://community.livekit.io/t/room-composite-api-returning-context-deadline-exceed-and-404-for-a-room-the-agent-is-actively-connected-to/1271 "2026-05-28T13:05:15Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)\
**Post date:** [June 2, 2026, 2:53pm UTC](https://community.livekit.io/t/room-composite-api-returning-context-deadline-exceed-and-404-for-a-room-the-agent-is-actively-connected-to/1271/10 "2026-06-02T14:53:05Z")

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> What is the best way to raise these failure cases with LiveKit team?

You are on our Scale plan so you are eligible for email support if needed (though myself and CWilson try to help as many people in community as possible, regardless of plan). Milos usually fixes things before they get raised :lk-launch: , but today we had an [incident](https://status.livekit.io/incidents/2kzn387xggrw) which has been distracting.

> [@Frequently Asked Questions (FAQ)](https://community.livekit.io/t/frequently-asked-questions-faq/46/8):
>
> Can I email support? If you are on our ship plan or higher, you have access to email support. You can find our support email by logging into the cloud portal, [cloud.livekit.io](https://cloud.livekit.io/), then clicking on the “Support” button in the lower left. Your support options will be displayed, including the support email.

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_[View the full topic](https://community.livekit.io/t/room-composite-api-returning-context-deadline-exceed-and-404-for-a-room-the-agent-is-actively-connected-to/1271)._
