# Set up Project in the EU, but Agent observability shows US processing

**URL:** <https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070>\
**Category:** Cloud Dashboard\
**Tags:** agent-observability\
**Created:** [September 16, 2026, 10:01am UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070 "2026-09-16T10:01:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![thanh-y.nguyen](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@thanh-y.nguyen](https://community.livekit.io/u/thanh-y.nguyen)\
**Post date:** [September 16, 2026, 10:01am UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/1 "2026-09-16T10:01:06Z")

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Hello,

I created a project with the data region in the EU but in the Agent observability it still says:  
“Data from observability may be stored and processed in the US.”

Is Agent observability only possible with US processing?

Best regards,  
Thanh-Y Nguyen

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**Author:** ![CWilson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/cwilson/32/135_2.png) [@CWilson](https://community.livekit.io/u/CWilson)\
**Post date:** [September 16, 2026, 2:42pm UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/2 "2026-09-16T14:42:14Z")

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What is your project id? Also where are you looking that is says “US” for that?

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**Author:** ![thanh-y.nguyen](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@thanh-y.nguyen](https://community.livekit.io/u/thanh-y.nguyen)\
**Post date:** [September 16, 2026, 3:05pm UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/3 "2026-09-16T15:05:18Z")

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Thank you for getting back to me!

The project id is: **p\_5fpc2bumeyb**  
In **Settings** → **Observability** , under **Agent observability**.  
“( i ) _Data from observability may be stored and processed in the US._”

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**Author:** ![CWilson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/cwilson/32/135_2.png) [@CWilson](https://community.livekit.io/u/CWilson)\
**Post date:** [September 16, 2026, 6:42pm UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/4 "2026-09-16T18:42:00Z")

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Hi Thanh-Y,

Thanks for flagging this. That message is stale UI copy on the Observability settings page; it doesn’t reflect your project’s settings. Agent observability follows your project’s data region. If you created your project in the European Union (Frankfurt), your traces, transcripts, session audio, and logs are stored and processed in the EU, not the US.

You can confirm the setting on your project’s overview page under Project data region.

We have a full guide here: [https://docs.livekit.io/deploy/admin/regions/data-residency](https://docs.livekit.io/deploy/admin/regions/data-residency) note that agent hosting (–region eu-central), telephony, and inference each have their own region control, so an end-to-end EU stack needs those set too.

We will update the UI

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**Author:** ![thanh-y.nguyen](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@thanh-y.nguyen](https://community.livekit.io/u/thanh-y.nguyen)\
**Post date:** [September 17, 2026, 7:39am UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/5 "2026-09-17T07:39:59Z")

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Hi!

Thank you for your reply and the explanation!  
This resolves the issue!

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**Author:** ![system](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/system/32/26_2.png) [@system](https://community.livekit.io/u/system)\
**Post date:** [September 19, 2026, 7:40am UTC](https://community.livekit.io/t/set-up-project-in-the-eu-but-agent-observability-shows-us-processing/2070/6 "2026-09-19T07:40:19Z")

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