# SIP connection fails
**URL:** https://community.livekit.io/t/sip-connection-fails/1483
**Category:** Getting Started
**Created:** [June 22, 2026, 1:21pm UTC](https://community.livekit.io/t/sip-connection-fails/1483 "2026-06-22T13:21:59Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Danya\_Kreyg](https://community.livekit.io/u/Danya_Kreyg)
#### Post date: [June 22, 2026, 1:22pm UTC](https://community.livekit.io/t/sip-connection-fails/1483/1 "2026-06-22T13:22:00Z")
Hi!
I was doing a demo for customer today and just when I was gonna showcase our product I couldnt reach the number. Everything worked a couple of days ago.
**`{ "direction": "incoming", "from": "+46762383993", "created": "2026-06-22T12:59:32.167000", "actions": [{ "connect": "sip:1tm4x2dcc2b.sip.livekit.cloud", "result": "failed" }], "to": "+46766866572", "state": "failed", "legs": [{ "to": "sip:1tm4x2dcc2b.sip.livekit.cloud", "state": "failed", "from": "+46762383993" }], "id": "cefd0e7a3885ba752b992b4399420b14c" }`**
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### Author:  [@darryncampbell](https://community.livekit.io/u/darryncampbell)
#### Post date: [June 22, 2026, 1:27pm UTC](https://community.livekit.io/t/sip-connection-fails/1483/2 "2026-06-22T13:27:55Z")
If you haven’t changed anything since your test, I believe this would have been caused by this current active incident:
> **[Connection failures and SIP transfer errors in US Central](https://status.livekit.io/incidents/pg8h9qtm88mw)**
>
> LiveKit's Status Page - Connection failures and SIP transfer errors in US Central.
If this is continuing to not work after the current incident, please let us know an example session ID
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### Author:  [@system](https://community.livekit.io/u/system)
#### Post date: [July 7, 2026, 1:28pm UTC](https://community.livekit.io/t/sip-connection-fails/1483/3 "2026-07-07T13:28:49Z")
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