# SIP inbound returns 503 but no record in Calls dashboard

**URL:** <https://community.livekit.io/t/sip-inbound-returns-503-but-no-record-in-calls-dashboard/930>\
**Category:** Getting Started\
**Created:** [April 22, 2026, 1:54pm UTC](https://community.livekit.io/t/sip-inbound-returns-503-but-no-record-in-calls-dashboard/930 "2026-04-22T13:54:06Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)\
**Post date:** [April 22, 2026, 2:22pm UTC](https://community.livekit.io/t/sip-inbound-returns-503-but-no-record-in-calls-dashboard/930/2 "2026-04-22T14:22:03Z")

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Can you try removing `420910923523` from the trunk, so you are just left with the `+420910923523`, and tell me if that solves your issue. We used to have an issue where these “duplicates” would cause an issue, but I thought that was resolved.

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_[View the full topic](https://community.livekit.io/t/sip-inbound-returns-503-but-no-record-in-calls-dashboard/930)._
