# Trying to connect direct whatsapp with livekit sip trunk

**URL:** https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628
**Category:** Telephony
**Tags:** sip-trunking
**Created:** [March 20, 2026, 7:29am UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628 "2026-03-20T07:29:35Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![Raghul\_Senthil](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/raghul_senthil/32/767_2.png) [@Raghul\_Senthil](https://community.livekit.io/u/Raghul_Senthil)
#### Post date: [March 20, 2026, 7:29am UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628/1 "2026-03-20T07:29:35Z")

</div>

I am trying to integrate inbound voice calls to an AI agent using a LiveKit SIP trunk. However, all incoming calls result in a **404 Not Found** response.

For my WhatsApp Business phone number, under its voice configuration, I have configured the LiveKit SIP trunk URL. When making an inbound call to that number, I receive a **404 – SIP trunk not found** error. I have properly configured the SIP trunk and dispatch rules, but I am unable to see any logs in LiveKit.

I need assistance on how to connect WhatsApp directly with a LiveKit SIP trunk without using any intermediate provider.

---

<div class="post-metadata">

### Author: ![CWilson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/cwilson/32/135_2.png) [@CWilson](https://community.livekit.io/u/CWilson)
#### Post date: [March 20, 2026, 2:08pm UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628/2 "2026-03-20T14:08:10Z")

</div>

I believe WhatsApp only support Opus codec and LiveKit SIP does not support that codec.

We have a WhatsApp beta in progress if you would be interested in that let me know.

---

<div class="post-metadata">

### Author: ![Raghul\_Senthil](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/raghul_senthil/32/767_2.png) [@Raghul\_Senthil](https://community.livekit.io/u/Raghul_Senthil)
#### Post date: [March 24, 2026, 4:14am UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628/3 "2026-03-24T04:14:04Z")

</div>

Hi, Thanks for the reply and yes, I would like to try the WhatsApp beta connector. Can you please let me know how can I setup that?

---

<div class="post-metadata">

### Author: ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)
#### Post date: [March 24, 2026, 8:48am UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628/4 "2026-03-24T08:48:52Z")

</div>

@Raghul_Senthil can you please fill in the expression of interest form here: [Connector Interest Check & Beta Testing](https://docs.google.com/forms/d/e/1FAIpQLSe_2kBjgc_B4xjoE3l0gkCA0m-oieAlHtngrXqTLucdHQXUww/viewform)

If you also then DM me your Slack username in our community slack and your project ID where the connector should be enabled, I can expedite your request.

---

<div class="post-metadata">

### Author: ![darryncampbell](https://sea1.discourse-cdn.com/flex001/user_avatar/community.livekit.io/darryncampbell/32/20_2.png) [@darryncampbell](https://community.livekit.io/u/darryncampbell)
#### Post date: [March 24, 2026, 9:10am UTC](https://community.livekit.io/t/trying-to-connect-direct-whatsapp-with-livekit-sip-trunk/628/5 "2026-03-24T09:10:34Z")

</div>

Replying here for completeness, you should now be good to go for the WhatsApp beta.
