# \#livekit-cloud

**URL:** https://community.livekit.io/tag/livekit-cloud/94.md

[Latest](https://community.livekit.io/latest.md) · [Categories](https://community.livekit.io/categories.md) · [Tags](https://community.livekit.io/tags.md)

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## [Empty\_timeout and ceiling of plans](https://community.livekit.io/t/empty-timeout-and-ceiling-of-plans/2337)

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**Author:** [@Aleksandr\_Beliaev](https://community.livekit.io/u/Aleksandr_Beliaev)\
**Replies:** 1\
**Last updated:** [October 23, 2026, 7:25pm UTC](https://community.livekit.io/t/empty-timeout-and-ceiling-of-plans/2337 "2026-10-23T19:25:05Z")

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Hi, Hello LiveKit Team and Community! I’d like to ask two questions about a self-hosted Python agent (livekit-agents 1.8.8) connecting to LiveKit Cloud as a participant: Is a room billed while it has no participants …

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## [Realtime metric calculation issue](https://community.livekit.io/t/realtime-metric-calculation-issue/2333)

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**Author:** [@sumanth\_thumati](https://community.livekit.io/u/sumanth_thumati)\
**Replies:** 0\
**Last updated:** [October 22, 2026, 10:31am UTC](https://community.livekit.io/t/realtime-metric-calculation-issue/2333 "2026-10-22T10:31:39Z")

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Approach 1 : user\_state\_changed: We used the speaking → listening state transition as T0 (created\_at) and the assistant’s started\_speaking\_at as T1, calculating E2E = T1 − T0 for user\_reply turns. Why it failed: With …

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## [Is it possible to increase adaptive interruption quota for a project?](https://community.livekit.io/t/is-it-possible-to-increase-adaptive-interruption-quota-for-a-project/1452)

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**Author:** [@Muthana\_Alhadrab](https://community.livekit.io/u/Muthana_Alhadrab)\
**Replies:** 6\
**Last updated:** [October 20, 2026, 7:34am UTC](https://community.livekit.io/t/is-it-possible-to-increase-adaptive-interruption-quota-for-a-project/1452 "2026-10-20T07:34:15Z")

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We are on the scale plan and with our traffic, in 10 days each month we reach the limit for adaptive interruption. Is it possible to increase the quota? or somehow pay extra when we finish our quota?

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## [Build plan — How to verify shared remaining WebRTC minutes and bandwidth?](https://community.livekit.io/t/build-plan-how-to-verify-shared-remaining-webrtc-minutes-and-bandwidth/2285)

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**Author:** [@Vitor\_Brasileiro](https://community.livekit.io/u/Vitor_Brasileiro)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 12:23pm UTC](https://community.livekit.io/t/build-plan-how-to-verify-shared-remaining-webrtc-minutes-and-bandwidth/2285 "2026-10-19T12:23:18Z")

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Hello LiveKit Community, I’m using the LiveKit Cloud Build (free) plan for a small private video meeting pilot. The dashboard shows that usage limits are shared, but I couldn’t find a way to check the remaining shared …

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## [Build-plan deployed agent stays Sleeping after CreateDispatch; never joins room (outbound SIP)](https://community.livekit.io/t/build-plan-deployed-agent-stays-sleeping-after-createdispatch-never-joins-room-outbound-sip/2269)

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**Author:** [@Vic\_K](https://community.livekit.io/u/Vic_K)\
**Replies:** 5\
**Last updated:** [October 19, 2026, 8:27am UTC](https://community.livekit.io/t/build-plan-deployed-agent-stays-sleeping-after-createdispatch-never-joins-room-outbound-sip/2269 "2026-10-19T08:27:36Z")

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Hi, I’m seeing the same issue as Build plan deployed agent stays Sleeping after successful CreateDispatch. My Build-plan deployed agent stays Sleeping after a successful CreateDispatch and never joins the room. Setup P…

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## [HTTP 429 — Connection Minutes Limit Exceeded Despite $0.00 Additional Usage](https://community.livekit.io/t/http-429-connection-minutes-limit-exceeded-despite-0-00-additional-usage/2284)

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**Author:** [@Nik-ki\_Hardman](https://community.livekit.io/u/Nik-ki_Hardman)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 11:36pm UTC](https://community.livekit.io/t/http-429-connection-minutes-limit-exceeded-despite-0-00-additional-usage/2284 "2026-10-16T23:36:51Z")

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Hello LiveKit Team, I’m experiencing a connection quota issue with my LiveKit Cloud Build plan. Problem: All WebSocket signaling connections are rejected with HTTP 429: “connection minutes limit exceeded.” October 202…

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## [How to Prevent Duplicate LiveKit Room Creation During Reconnection?](https://community.livekit.io/t/how-to-prevent-duplicate-livekit-room-creation-during-reconnection/2257)

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**Author:** [@G\_Madhabananda\_Patra](https://community.livekit.io/u/G_Madhabananda_Patra)\
**Replies:** 5\
**Last updated:** [October 16, 2026, 9:50am UTC](https://community.livekit.io/t/how-to-prevent-duplicate-livekit-room-creation-during-reconnection/2257 "2026-10-16T09:50:31Z")

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We are facing an issue with LiveKit room lifecycle management A participant joins the room, followed by the AI agent and egress service. If the participant disconnects due to CONNECTION\_TIMEOUT and since no “standard” …

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## [Dashboard API keys return 401; cli cloud-auth credentials work](https://community.livekit.io/t/dashboard-api-keys-return-401-cli-cloud-auth-credentials-work/2255)

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**Author:** [@Suzette\_Vogel](https://community.livekit.io/u/Suzette_Vogel)\
**Replies:** 2\
**Last updated:** [October 15, 2026, 2:48am UTC](https://community.livekit.io/t/dashboard-api-keys-return-401-cli-cloud-auth-credentials-work/2255 "2026-10-15T02:48:29Z")

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cli cloud-auth credentials work

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## [Using LiveKit Agents for a Stateless Text-Only Endpoint with Upstream Session Management](https://community.livekit.io/t/using-livekit-agents-for-a-stateless-text-only-endpoint-with-upstream-session-management/2262)

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**Author:** [@Harshita\_Sukumar\_Patil](https://community.livekit.io/u/Harshita_Sukumar_Patil)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 11:16pm UTC](https://community.livekit.io/t/using-livekit-agents-for-a-stateless-text-only-endpoint-with-upstream-session-management/2262 "2026-10-14T23:16:17Z")

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Hi livekit team @livekit @LiveKit-Community @livekitteams @darryncampbell @CWilson @Muhammad\_Usman\_Bashir We are evaluating the LiveKit Agent Framework (Python SDK) for a specific architectural use case and want to che…

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## [Request to Transition SpadesRoom Development to a Business Account](https://community.livekit.io/t/request-to-transition-spadesroom-development-to-a-business-account/2254)

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**Author:** [@Curtis\_Cheeks](https://community.livekit.io/u/Curtis_Cheeks)\
**Replies:** 1\
**Last updated:** [October 14, 2026, 2:51am UTC](https://community.livekit.io/t/request-to-transition-spadesroom-development-to-a-business-account/2254 "2026-10-14T02:51:40Z")

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Hello LiveKit Team, My name is Curtis Cheeks, Jr., founder of SpadesRoom Technologies. We are developing SpadesRoom, a multiplayer Spades application that allows four friends in different locations to play together usin…

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## [LiveKit Cloud API authentication fails with HTTP 401 despite valid JWT signing](https://community.livekit.io/t/livekit-cloud-api-authentication-fails-with-http-401-despite-valid-jwt-signing/2213)

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**Author:** [@Karen\_Karr](https://community.livekit.io/u/Karen_Karr)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 9:44pm UTC](https://community.livekit.io/t/livekit-cloud-api-authentication-fails-with-http-401-despite-valid-jwt-signing/2213 "2026-10-09T21:44:47Z")

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Hello LiveKit Team, I’m developing a web and mobile application using LiveKit Cloud and am experiencing an authentication issue with my development project. Problem The official LiveKit server SDK returns HTTP 401 wit…

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## [Mono Opus becomes stereo with StartEgress PASSTHROUGH](https://community.livekit.io/t/mono-opus-becomes-stereo-with-startegress-passthrough/2206)

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**Author:** [@Team\_HENSHU.io](https://community.livekit.io/u/Team_HENSHU.io)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 8:36am UTC](https://community.livekit.io/t/mono-opus-becomes-stereo-with-startegress-passthrough/2206 "2026-10-09T08:36:00Z")

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Hi everyone—we’re building per-participant audio backups and trying to preserve a mono Opus track using StartEgress with preset: PASSTHROUGH. In two controlled tests, we observed 711 mono Opus packets leaving the browse…

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## [Per-session CPU burst from a plugin's native model being built lazily on the first audio frame (AI\_Cousitcs) — any pattern for prewarmable per-session init?](https://community.livekit.io/t/per-session-cpu-burst-from-a-plugins-native-model-being-built-lazily-on-the-first-audio-frame-ai-cousitcs-any-pattern-for-prewarmable-per-session-init/2180)

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**Author:** [@Paras\_Agarwal](https://community.livekit.io/u/Paras_Agarwal)\
**Replies:** 1\
**Last updated:** [October 9, 2026, 8:00am UTC](https://community.livekit.io/t/per-session-cpu-burst-from-a-plugins-native-model-being-built-lazily-on-the-first-audio-frame-ai-cousitcs-any-pattern-for-prewarmable-per-session-init/2180 "2026-10-09T08:00:45Z")

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Description: A noise-cancellation plugin we use builds its native model lazily on each session’s first audio frame rather than ahead of time, causing a short but real CPU burst at the start of every session. Looking for…

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## [Questions About LiveKit SIP, Multi-Tenant Architecture, Concurrency, and Pricing](https://community.livekit.io/t/questions-about-livekit-sip-multi-tenant-architecture-concurrency-and-pricing/2211)

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**Author:** [@Anav](https://community.livekit.io/u/Anav)\
**Replies:** 2\
**Last updated:** [October 9, 2026, 7:36am UTC](https://community.livekit.io/t/questions-about-livekit-sip-multi-tenant-architecture-concurrency-and-pricing/2211 "2026-10-09T07:36:18Z")

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Hello LiveKit Support Team, I am currently building a multi-tenant AI calling platform using LiveKit. We are currently evaluating LiveKit Cloud versus self-hosting and would like to clarify a few architectural and scala…

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## [Recipient media telemetry and revocation guarantees](https://community.livekit.io/t/recipient-media-telemetry-and-revocation-guarantees/2207)

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**Author:** [@Mehmet\_C](https://community.livekit.io/u/Mehmet_C)\
**Replies:** 3\
**Last updated:** [October 8, 2026, 12:25pm UTC](https://community.livekit.io/t/recipient-media-telemetry-and-revocation-guarantees/2207 "2026-10-08T12:25:44Z")

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Subject: Recipient media telemetry and revocation guarantees — VibeLive Staging (Build) Hi LiveKit team, Project: VibeLive Staging, p\_2wpsw3nxf7c Hostname: vibelive-staging-wwy40udt.livekit.cloud Plan: Build. Project…

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## [Can an unpaid renewal invoice be canceled?](https://community.livekit.io/t/can-an-unpaid-renewal-invoice-be-canceled/2198)

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**Author:** [@Biyan\_Oscar](https://community.livekit.io/u/Biyan_Oscar)\
**Replies:** 1\
**Last updated:** [October 6, 2026, 9:18am UTC](https://community.livekit.io/t/can-an-unpaid-renewal-invoice-be-canceled/2198 "2026-10-06T09:18:03Z")

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Hi everyone, My subscription was renewed because I forgot to downgrade before the renewal date, but the payment for the new billing period was unsuccessful. I’ve already contacted support a few days ago but haven’t rec…

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## [LiveKit Cloud Agent Running but receives neither automatic nor explicit dispatch jobs](https://community.livekit.io/t/livekit-cloud-agent-running-but-receives-neither-automatic-nor-explicit-dispatch-jobs/2182)

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**Author:** [@Brandon\_Johnson](https://community.livekit.io/u/Brandon_Johnson)\
**Replies:** 3\
**Last updated:** [October 6, 2026, 9:13am UTC](https://community.livekit.io/t/livekit-cloud-agent-running-but-receives-neither-automatic-nor-explicit-dispatch-jobs/2182 "2026-10-06T09:13:18Z")

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Paste this into the body: I have a LiveKit Cloud Agent that reports healthy/Running, but dispatched jobs never reach the worker. I can reproduce the problem entirely with the LiveKit CLI, independent of my iOS applicati…

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## [Buld plan what happens after 1,000 SIP minutes? (self-hosted agents)](https://community.livekit.io/t/buld-plan-what-happens-after-1-000-sip-minutes-self-hosted-agents/2187)

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**Author:** [@stalsystem](https://community.livekit.io/u/stalsystem)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 9:37am UTC](https://community.livekit.io/t/buld-plan-what-happens-after-1-000-sip-minutes-self-hosted-agents/2187 "2026-10-05T09:37:26Z")

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Hi, I’m on the Build plan and run a voice assistant for incoming phone calls: self-hosted agent workers connected to LiveKit Cloud, calls come in over a third-party SIP trunk (Zadarma). Before I start sending more tra…

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## [Web SDK: Is 1080p 30 FPS screen sharing supported?](https://community.livekit.io/t/web-sdk-is-1080p-30-fps-screen-sharing-supported/2191)

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**Author:** [@config](https://community.livekit.io/u/config)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 9:28am UTC](https://community.livekit.io/t/web-sdk-is-1080p-30-fps-screen-sharing-supported/2191 "2026-10-05T09:28:27Z")

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We’re evaluating LiveKit’s Web SDK for screen sharing in a music livestreaming platform. Our use case includes DAW demonstrations, music-production workflows, plugin interfaces, and other motion-sensitive screen content,…

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## [LiveKit Cloud Egress — Keyless GCS Authentication Support](https://community.livekit.io/t/livekit-cloud-egress-keyless-gcs-authentication-support/2183)

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**Author:** [@Sachin\_Sigamani](https://community.livekit.io/u/Sachin_Sigamani)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 8:36am UTC](https://community.livekit.io/t/livekit-cloud-egress-keyless-gcs-authentication-support/2183 "2026-10-05T08:36:47Z")

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Hello LiveKit Team, We are integrating LiveKit Cloud Egress into Lumivo to record live broadcasts and store the recordings in a private Google Cloud Storage (GCS) bucket. Our backend uses Firebase Cloud Functions (Node…

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## [What are the egress IPs for Agents Cloud compute containers?](https://community.livekit.io/t/what-are-the-egress-ips-for-agents-cloud-compute-containers/1272)

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**Author:** [@Saksham\_Shah](https://community.livekit.io/u/Saksham_Shah)\
**Replies:** 3\
**Last updated:** [October 2, 2026, 9:35am UTC](https://community.livekit.io/t/what-are-the-egress-ips-for-agents-cloud-compute-containers/1272 "2026-10-02T09:35:43Z")

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We’re deploying an agent on LiveKit Agents Cloud (EU region) that makes outbound TCP connections to our infrastructure. We have a firewall that allowlists specific source IPs. We’ve observed that agent containers egress…

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## [Data channel fails with "PC manager is closed" while audio/video work fine (publishData)](https://community.livekit.io/t/data-channel-fails-with-pc-manager-is-closed-while-audio-video-work-fine-publishdata/2138)

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**Author:** [@tauseef\_sr](https://community.livekit.io/u/tauseef_sr)\
**Replies:** 3\
**Last updated:** [October 1, 2026, 7:46am UTC](https://community.livekit.io/t/data-channel-fails-with-pc-manager-is-closed-while-audio-video-work-fine-publishdata/2138 "2026-10-01T07:46:38Z")

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Hi team, we’re on the Build (free) plan and hit what looks like a real bug, already filed via the “Report Service Outage” form two days ago with no response yet – posting here too since this is actively blocking our prod…

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## [Turn-taking on real SIP calls: what cut my median reply from 2.44 s to 1.81 s (plus a question on short answers)](https://community.livekit.io/t/turn-taking-on-real-sip-calls-what-cut-my-median-reply-from-2-44-s-to-1-81-s-plus-a-question-on-short-answers/2139)

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**Author:** [@Mohammed\_Usmani](https://community.livekit.io/u/Mohammed_Usmani)\
**Replies:** 2\
**Last updated:** [September 29, 2026, 2:56pm UTC](https://community.livekit.io/t/turn-taking-on-real-sip-calls-what-cut-my-median-reply-from-2-44-s-to-1-81-s-plus-a-question-on-short-answers/2139 "2026-09-29T14:56:11Z")

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I’ve been measuring a LiveKit Agents phone agent (Python, SIP, Deepgram, Gemini, Cartesia) turn by turn, and wanted to share a few findings in case they help others, plus one open question. What moved the numbers (agent…

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## [Please update the lib digest who was in the PR https://github.com/livekit/sip/pull/365](https://community.livekit.io/t/please-update-the-lib-digest-who-was-in-the-pr-https-github-com-livekit-sip-pull-365/2092)

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**Author:** [@Davi\_Rinaldi](https://community.livekit.io/u/Davi_Rinaldi)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 9:02am UTC](https://community.livekit.io/t/please-update-the-lib-digest-who-was-in-the-pr-https-github-com-livekit-sip-pull-365/2092 "2026-09-28T09:02:22Z")

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Outbound calls via CreateSIPParticipant fail against a VoipSwitch trunk: invalid challenge "DIGEST realm=\\"VoipSwitch\\", nonce=\\"...\\"": digest: invalid challenge prefix The provider sends the auth scheme in uppercase …

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## [Japan-only pinning on Scale, and a Japan data region: follow-up to #1798](https://community.livekit.io/t/japan-only-pinning-on-scale-and-a-japan-data-region-follow-up-to-1798/2088)

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**Author:** [@m.yusa](https://community.livekit.io/u/m.yusa)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 8:57am UTC](https://community.livekit.io/t/japan-only-pinning-on-scale-and-a-japan-data-region-follow-up-to-1798/2088 "2026-09-28T08:57:03Z")

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Hi, In this thread, a LiveKit staff member mentioned that pinning a project to Japan specifically is possible: We’re moving a 1:1 video app with users only in Japan to LiveKit Cloud, and plan to upgrade our production…

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## [Who can we contact for Billing issue?](https://community.livekit.io/t/who-can-we-contact-for-billing-issue/2081)

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**Author:** [@product](https://community.livekit.io/u/product)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 8:29am UTC](https://community.livekit.io/t/who-can-we-contact-for-billing-issue/2081 "2026-09-28T08:29:04Z")

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We just realized that billing is tied to a project rather than the account. Unfortunately, we deleted the project that had our paid $50 Ship plan subscription attached to it. At the moment, any new projects we create ar…

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## [MaxGatewayCredits on Build despite approximately $0.54 displayed usage](https://community.livekit.io/t/maxgatewaycredits-on-build-despite-approximately-0-54-displayed-usage/2072)

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**Author:** [@Thomas\_Berhane](https://community.livekit.io/u/Thomas_Berhane)\
**Replies:** 21\
**Last updated:** [September 24, 2026, 11:13pm UTC](https://community.livekit.io/t/maxgatewaycredits-on-build-despite-approximately-0-54-displayed-usage/2072 "2026-09-24T23:13:28Z")

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On the Build plan, LLM requests fail with HTTP 429, category MaxGatewayCredits. Only one project is visible, and September inference usage totals approximately $0.54 at the rates displayed in Billing. Could you explain w…

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## [Signaling WebSocket ping timeouts from Russian networks; stable with VPN](https://community.livekit.io/t/signaling-websocket-ping-timeouts-from-russian-networks-stable-with-vpn/2112)

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**Author:** [@Maksim](https://community.livekit.io/u/Maksim)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 3:01pm UTC](https://community.livekit.io/t/signaling-websocket-ping-timeouts-from-russian-networks-stable-with-vpn/2112 "2026-09-24T15:01:56Z")

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Hello, We are developing an Android React Native voice-chat application using LiveKit Cloud. Environment: Expo SDK 54 React Native 0.81.5 @livekit/react-native 2.12.0 livekit-client 2.22.3 Tested on Real…

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## [Expose LiveKit Inference cost/pricing through AgentSessionUsage or a pricing API](https://community.livekit.io/t/expose-livekit-inference-cost-pricing-through-agentsessionusage-or-a-pricing-api/2109)

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**Author:** [@Mahimai\_Raja](https://community.livekit.io/u/Mahimai_Raja)\
**Replies:** 1\
**Last updated:** [September 23, 2026, 8:44pm UTC](https://community.livekit.io/t/expose-livekit-inference-cost-pricing-through-agentsessionusage-or-a-pricing-api/2109 "2026-09-23T20:44:48Z")

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Hi LiveKit Team! I opened a feature request around exposing LiveKit Inference cost/pricing programmatically: Expose LiveKit Inference cost/pricing through AgentSessionUsage or a pricing API · Issue #7420 · livekit/agents…

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## [Measured what happens to UDP flows when Kubernetes terminates a pod — relevant if you run LiveKit on k8s](https://community.livekit.io/t/measured-what-happens-to-udp-flows-when-kubernetes-terminates-a-pod-relevant-if-you-run-livekit-on-k8s/2111)

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**Author:** [@Jay\_Nirmal](https://community.livekit.io/u/Jay_Nirmal)\
**Replies:** 0\
**Last updated:** [September 23, 2026, 5:11pm UTC](https://community.livekit.io/t/measured-what-happens-to-udp-flows-when-kubernetes-terminates-a-pod-relevant-if-you-run-livekit-on-k8s/2111 "2026-09-23T17:11:23Z")

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I built a small Go tool and ran 25 controlled pod-termination trials. One result is worth flagging for anyone running media servers on Kubernetes: UDP flows were silently re-homed to the replacement pod 2.4 seconds after…

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