Agent dispatch silently fails and doesn't join room

sparshsagar1
Thu, 09 Apr 2026 15:54:55 +0000
Telephony

Environment:

LiveKit Cloud (call-claio project)

Agent: medical-assistant-staging (CA_FsdqYZFAQkRo)

Deploy version: v20260409143835

Issue:
Agent dispatches intermittently fail with no error surfaced. The agent shows as RUNNING in the dashboard, but when a dispatch is created via create_dispatch(), the agent never joins the room.

Evidence:

Session RM_qWqC2XBG6uj3 (Apr 9, 11:31 AM ET)

Room was created at 11:31:53, deleted at 11:32:25

0 participants joined — no agent, no SIP

Events show only API.CreateRoom → Room ended → API.DeleteRoom

Agent insights tab shows nothing

No dispatch event visible in session events

A follow-up test call minutes later succeeded

2 posts - 2 participants