Agent Voice Not Playing on Mobile Devices — Critical Production Issue

I hadn’t realised you were also raising support tickets for these. Since this forum is ‘best-effort’ support, and you marked this issue as a ‘critical production issue’ then LiveKit support is the correct route (see this FAQ: Frequently Asked Questions (FAQ) - #7 by darryncampbell )

Looks like Jon is supporting you on ticket #48611 for this issue, so I’ll leave it with support.