Hi,
Users testing a voice bot implementation via LiveKit and ElevenLabs mentioned situations where the audio is sped up, and then continues at a normal speed. It sounds like some sort of network / buffer issue.
Is there any solution that you recommend? I assume we aren’t the only ones facing this issue.
Thank you.
Hi, I don’t remember seeing this report before on this forum. Do you happen to know the session ID where this happened (starts with RM_).
Honestly, the best place to start would probably be the agent logs:
If you are at the stage where you have an agent in production, or you are beta testing, I strongly recommend using an external logging service to capture your agent logs.
Hi, I’ve implemented some logging on the client side to be sent server-side, for when this is reported again. I don’t have a specific RM_ log, but from what I understand, there isn’t anything to see there for things that happen on the browser due to network jitter and such.
Thanks, and yes agreed the agent logs will probably be more helpful than the RM_, but there would be no harm me looking at the server logs around that time, even if it’s just to rule out other possibilities.
I can’t easily identify which session that is, so we may end up looking at the wrong thing. I’ll report if I have this issue again.