I would like to report a service outage
If you experience a genuine service outage please check https://status.livekit.io/ to see if there is an ongoing incident.
If your issue is not currently listed on the status page then log into the cloud portal, cloud.livekit.io, and select the ‘Report Service Outage’ option, which is shown after you click on the “Support” button in the lower left.
The service outage reporting feature is designed for users with an existing deployment who experience a loss or prolonged degradation to their LiveKit services. For development questions, transient errors, or other technical questions, please use this support forum.