Getting SIP Invite request from new IP for Germany

Hi, I’ve implemented LiveKit with my custom PBX system, and I have whitelisted the official LiveKit IP ranges provided in the LiveKit documentation: Configuring firewalls | LiveKit Documentation

However, my Europe calls did not go through. While investigating this issue, I found out that I was getting an INVITE request from a new, unregistered IP: 79.72.91.188:9000.

Can you please let me know if there are any changes in the IP ranges, and if so, please share the new CIDR I need to whitelist?

Did you pin the region for the SIP calls?

No I am on Ship Plan, so region pinning is not enabled.

I believe you are conflating SIP region pinning (the link I shared above) with protocol region pinning (only available on the scale plan and higher)

I created a blog a little while back that walked through all the regional considerations:

Hi, thanks for sharing. However, I am using the default SIP URL for my project, so I don’t think I am necessarily doing region pinning. I am just initiating a request from Europe; if I want to make a call in Europe, I am hoping that the nearest LiveKit Cloud endpoint is in Europe.

Looks like 79.72.91.188 is in the UK. We absolutely have LiveKit Cloud endpoints in Europe and I can’t say for sure why your call came from 79.72.91.188 but for incoming calls you can modify your SIP URL to add eu or for outgoing calls you can add the destination_country parameter which will force your SIP traffic as needed (docs).

If you scroll to the bottom https://livekit.com/ it shows the different regions as a fancy graphic

Alright, thanks. I’ll check the docs and will update my findings.