Hello,
I cannot export Agent Insight data anymore, for example for this room: RM_dcegbHddfSs5. It generates a 23B zip for a 15+ minute conversation.
Thank you.
Hi, can you please share your insight data with support? Frequently Asked Questions (FAQ) - #10 by darryncampbell
Thanks for sharing, I am unsure what the root cause is but I have raised it to the team
The team have made some changes and this session is now downloadable 