Request access to WhatsApp Business Calling Connector

[arya_0620]

Hello,

I am building a WhatsApp Business Calling API integration using a Meta sandbox and a LiveKit Cloud voice agent.

My LiveKit Cloud project is:
iraqi-voice-agent

The Telephony menu shows Calls, Dispatch rules, Phone numbers, and SIP trunks, but I cannot find a WhatsApp Connector.

Could you please confirm whether WhatsApp Business Calling Connector access is available for my project and explain how to enable it?

Thank you.

[darryncampbell (Darryn)]

Hi, yes, the WhatsApp connector now has general availability to all LiveKit cloud accounts.

The docs are here: WhatsApp Connector | LiveKit Documentation

We also have a recent announcement post with blog, video, and extra info:

Introducing LiveKit Connectors: Voice Agents Where People Already Talk

Most customer conversations don’t happen over phone networks anymore. Across Latin America, India, and much of Europe, people call businesses on WhatsApp. Other teams have years of call flows already built on Twilio. Both kept asking us the same thing. Can our voice agent answer there, without rebuilding our telephony around a SIP trunk? Now it can. We’re launching LiveKit Connectors for Twilio Programmable Voice and WhatsApp Business Calling. A connector brings the call into a LiveKit room a…

(that also covers the Twilio connector which we launched in parallel with the WhatsApp Connector)