Hi!
I was doing a demo for customer today and just when I was gonna showcase our product I couldnt reach the number. Everything worked a couple of days ago.
{ "direction": "incoming", "from": "+46762383993", "created": "2026-06-22T12:59:32.167000", "actions": [ { "connect": "sip:1tm4x2dcc2b.sip.livekit.cloud", "result": "failed" } ], "to": "+46766866572", "state": "failed", "legs": [ { "to": "sip:1tm4x2dcc2b.sip.livekit.cloud", "state": "failed", "from": "+46762383993" } ], "id": "cefd0e7a3885ba752b992b4399420b14c" }
If you haven’t changed anything since your test, I believe this would have been caused by this current active incident:
If this is continuing to not work after the current incident, please let us know an example session ID