Hi Team, We realized that the subscription was purchased under the wrong project. The payment has already been completed, but it needs to be assigned to a different project. Could you please help us transfer the active subscription from the current project to the correct one? Happy to provide any…

Transfer Subscription Between Projects

darryncampbell March 9, 2026, 10:38am 2

Hi, you’ll need to email our support team for that kind of request. Please find the details here: Frequently Asked Questions (FAQ) - #8 by darryncampbell

Topic		Replies	Views
【Billing Help】Accidentally deleted project with active Ship plan Cloud Dashboard livekit-cloud	2	16	March 23, 2026
LiveKit Cloud but we’ve lost track of the email Getting Started	1	13	February 17, 2026
Do I need to upgrade each project separately on LiveKit Cloud? Cloud Dashboard other	1	12	January 21, 2026
Billing issues, correct plan not populating Getting Started	1	18	February 17, 2026
Change Livekit Cloud WSS Region Agents agent-deployment	3	33	February 19, 2026