Orphaned agent session remains “In progress” after deployment deletion (eu-central)

[darryncampbell (Darryn)]

Apologies, I notice you also reported a service outage for this and a member of our support team responded. I’ll close this topic in favour of the support ticket.

For anyone else finding this thread, this specific session was not typical, but an FAQ does exist related to this:

Frequently Asked Questions (FAQ)

Why does my session still show as ACTIVE on my dashboard, even though the session is over? The data displayed on the dashboard is not real-time and there will be a delay between your session closing, and the session showing as closed on the dashboard. For an accurate picture of which sessions are currently active, you can use the LiveKit CLI, lk room list , which will return a list of active sessions. If your room shows in this list, the session is still active but can be closed by deleting th…